Privacy policy
At Yenta, your privacy matters. We are committed to protecting your personal information and being transparent about how we use it. This Privacy Policy explains what data we collect, how we use it, and the choices you have.
1. Who We Are
Yenta (“we,” “our,” “us”) is an AI-powered smart concierge designed to connect people with curated hospitality and lifestyle experiences. Our website and services are operated by Yenta Technologies LTD., registered in DIFC Jurisdiction.
2. Information We Collect
We collect information in the following ways:
- Information you provide: when you sign up for updates, request demos, create accounts, or contact us (e.g., name, email, phone number, business details).
- Usage data: details about how you interact with our site, including IP address, browser type, pages visited, and session duration.
- Cookies and tracking technologies: to improve site performance, personalize content, and analyze traffic.
3. How We Use Your Information
We use your information to:
- Provide and improve our services.
- Respond to inquiries and support requests.
- Send updates, newsletters, or marketing (you can opt out anytime).
- Analyze website usage and optimize performance.
- Comply with legal and regulatory obligations.
4. Legal Basis for Processing
We process personal data under the UAE Data Protection Law 2020 and, where applicable, international frameworks such as the GDPR. Our legal bases include:
- Your consent.
- Performance of a contract.
- Compliance with legal obligations.
- Our legitimate interests in operating and improving our services.
5. How We Share Information
We do not sell your personal data. We may share information with:
- Service providers: such as hosting, analytics, and communication platforms (e.g., AWS, Snowflake).
- Business partners: only where necessary to deliver requested services.
- Legal authorities: when required to comply with laws or protect rights.
6. International Data Transfers
As we operate globally, your information may be transferred outside the UAE, including to the EU, UK, and US. We ensure appropriate safeguards (such as contractual protections) are in place.
7. Data Retention
We keep personal data only as long as necessary for the purposes outlined above or as required by law.
8. Your Rights
Depending on your location, you may have rights to:
- Access, correct, or delete your data.
- Object to processing or request restrictions.
- Withdraw consent at any time.
- Lodge a complaint with your local data protection authority.
Requests can be made by contacting us (see Section 11).
9. Cookies
We use cookies and similar tools for functionality and analytics. You can manage cookie preferences through your browser settings.
10. Security
We use appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.
11. Contact Us
If you have questions or requests about this Privacy Policy, please contact us at:
Yenta Technologies ME Ltd
Email: business@yentaknows.com
Address: AI Campus, Innovation One, DIFC, Dubai UAE
